We are here to help
If the worst should happen, our team of advisers are here to help you. Unexpected events do occur and we are here to take care of your claim so that you can put your time and energy into getting back on track. Claims often need to be made at stressful and difficult times and that's why we have a team of experienced Advisers to support you and keep you updated throughout the process. Our aim is to make the claims process as easy and clear as possible and we pride ourselves on helping to make it stress-free.
How to make a claim
If something happens and you need to make a claim, get in touch with us as soon as possible. We’re here to help and can talk you through the different options available to you. You can contact us by phone, email or post and we’ll help you with the information required.
It is very crucial to know exactly what you’re covered for. Policy documents aren’t the most exciting documents to read, but they are important. Make sure you understand your policy and all that is and is not covered. This way, if you need to make a claim you can be confident you won't be disappointed.
Helping Mitchell back to his best life
Mitchell, an AMP income protection customer, speaks about the incredible effect a return to work goal and the support of his case manager had on his recovery. View Mitchell’s story below.