Claim Support

When the unexpected happens we help you

Claims often need to be made at stressful and difficult times and that's why we have a team of experienced Advisers to take care of the claim, support you and keep you updated throughout the process.  Our goal is to make the claims process as easy and clear as possible and we pride ourselves on helping to make it stress-free. 

How to make a claim

If something happens and you need to make a claim, get in touch with us as soon as possible. You can email claims@totallife.co.nz or call our office. We’re here to help and can talk you through the different options available to you. You can contact us by phone, email or post and we’ll help you get your claim underway.

It is crucial to know exactly what you’re covered for. Policy documents aren’t the most exciting documents to read, but they are important. Make sure you understand your policy and all that is and is not covered. This way, if you need to make a claim you can be confident you won't be disappointed.

Talk to us today